If there is no country to which you want to order products please contact us.
Aesthetic Pharma sp. z o.o. is not responsible for delays in shipment, but our customer service team will contact the courier on your behalf in the unlikely event that your parcel is delayed. We reserve the right to alter or amend delivery times in exceptional circumstances.
Please note it is the responsibility of the importer (customer) to know the rules and regulations of a country. If a package is stopped in customs we advise you to contact your local customs office and either try to have the package released or reject it and have it resend to us. After receiving the returned package, we will refund the value of the order minus the cost of shipping and return shipping. Please note we only make a refund if we receive the returned package - we do not take responsibility of seized goods.If the Customs Service opens the originally secured products during the inspection, the cost of these products is covered by the Buyer.